Legal
Last updated: February 18, 2026
We collect information you provide directly, including full names, billing and shipping addresses, email addresses, telephone numbers, account credentials, and order history. Payment processing is handled by secure third-party processors — Cielo does not store credit card numbers, CVV codes, or full payment credentials. We also automatically collect certain technical data including IP addresses, browser information, device types and operating systems, pages viewed, access timestamps, and referring URLs.
We use collected information to process and fulfill orders, verify identity, communicate shipping updates, respond to customer inquiries, improve site performance, prevent fraud, and ensure compliance with legal obligations and our Terms & Conditions. Cielo Peptides does not sell, rent, or trade personal information to third parties.
We use cookies and tracking pixels to maintain sessions, store cart information, analyze traffic, and improve security. You can disable cookies through your browser settings, though some site features may not function properly as a result.
We share your information only with payment processors, shipping carriers, hosting providers, fraud prevention services, and professional advisors as necessary to operate the business. Information may also be disclosed when required by law, subpoena, or court order, or to protect the rights, property, or safety of Cielo Peptides, our customers, or others.
All transactions are processed through PCI-compliant third-party payment processors. We maintain commercially reasonable administrative, technical, and physical safeguards to protect your information. No method of internet transmission is completely secure, and we cannot guarantee absolute security.
We retain your personal information only as long as necessary for transaction completion, legal compliance, dispute resolution, and enforcement of our agreements. Data no longer needed is securely deleted or anonymized.
Email subscribers may receive product updates, news, and offers. You can unsubscribe at any time via the unsubscribe link in any email or by contacting us directly. We do not share email lists with third parties.
Depending on your jurisdiction, you may have the right to request access to, correction of, or deletion of your personal data. To exercise these rights, contact us at info@cielocrew.com. We will respond promptly and in accordance with applicable law.
This site is not intended for individuals under 18 years of age. We do not knowingly collect personal information from minors. If we become aware that we have collected such data, we will delete it promptly.
Our site may contain links to external websites. Cielo is not responsible for the privacy practices or content of those sites and encourages you to review their privacy policies independently.
We may update this Privacy Policy at any time. Changes become effective upon posting to this page. Your continued use of the site after any modifications constitutes your acceptance of the revised policy.
Questions about this policy?
Contact us at info@cielocrew.com.